Northrim Benefits Group - Solutions for Businesses

Health Advocacy Services

Health Advocacy is an optional benefit add-on that Northrim Benefits Group, LLC (NBG) clients may purchase for their employees and families. It provides every employee with a personal health advocate - a trained professional, typically a registered nurse, who understands the intricacies of the healthcare system and how to efficiently maneuver through it. The health advocate helps your employees and their entire families navigate the healthcare system and maximize their healthcare benefits. This comprehensive service helps people with clinical and administrative issues involving medical, hospital, vision, dental, pharmacy, and any other healthcare needs. The health advocate establishes a relationship with an employee from the first call they get and stays with that person through to the resolution of the problem.

The health advocacy program improves your business' productivity by relieving employees of the stress of navigating the confusing world of healthcare.

Here are just some examples of the ways in which this program can help:

Clinical Services

Find qualified doctors & hospitals
Assist with complex medical condition
Locate & research treatments for a medical condition
Secure second opinions
Schedule appointments with hard-to-reach specialists
Identify renowned "best-in-class" medical facilities & institutions

Administrative Services

Resolve insurance claims
Save money on healthcare bills
Navigate within an insurance company
Uncover billing errors

Healthcare Coaching

Help prepare patients for healthcare appointments
Answer questions and provide information
Help members better understand their conditions
Help members become active participants in their healthcare

Information & Service Support

Assist with eldercare issues
Obtain health information to help make informed decisions
Help members complete qualification applications
Identify and coordinate/arrange for wellness services
Help make arrangements for members' special service needs
Help arrange transportation services
And much more!